We are not just satisfied customers. We are ecstatic, elated customers. Our experience with Kitchens Plus was outstanding in every regard. Such a pleasure to work with a family owned and operated business that has been around for 34 years with the guiding principals of quality, integrity and service. Kitchens Plus exceeded any and all of our expectations. Their design service is excellent with only a minimal fee to initiate meetings to discuss dimensions, materials, and provide a CAD drawing. That information is yours, regardless if you proceed with a remodel or not. When our Designer first came to the house for measurements, she was accompanied by the Owner/CEO, Matt Barnes. Matt was thoroughly engaged throughout the 4.5 week job and met with each trade group (carpenter, painter, tile, plumber) before they started. He came to the job site almost every other day to check on progress and any concerns we might have. In the scheme of remodel projects, our guest bath remodel was quite small, yet the entire company treated us like 6 figure clients. The crew you get is the crew you keep until the job is finished and they come every day. No tradesmen were pulled off our job to go to other projects. If you want to save money, KP will work with you. We did our own demo and insulation, as well as purchasing all our fixtures, tile, vanity and counter top before the job start. No mark up or delivery charges incurred. Though small in scope, our job still required slab work, concrete, drain extensions and some creative carpentry for our 43 year old bathroom reno. This company did not take shortcuts in any phase of our job. They simply do things right the first time. Our tradesmen were all consummate professionals and a pleasure to have in our home. Courteous, respectful, friendly and willing to answer questions. The tile setters, Bob and Nolan, were absolute master craftsmen. Our 1/3 modified brick tile pattern was done to perfection. They even matched the veins in the tile on the vertical and horizontal planes. Our shower and pan were built the old fashion way with chicken wire, concrete and hot mop. No Hardy board in this shower. The plumber, Ty, also a magician at rearranging drains, fixtures and solving inevitable plumbing problems. Our guest bath is now drop dead gorgeous and the envy of family, friends and neighbors. Thank you Kitchens Plus for such an amazing and enjoyable experience. You have our highest recommendation and more than 5 stars.
Lee Smith, Captain, USN (retired)