From the first discussions with Kitchens Plus long distance from out of state before even moving here to the final visit when the condo was complete - it was a great experience! In our old house, we had done quite a few renovations, so we knew what was important - especially TRUST and the working relationship. If you only go on the lowest bidder - - you will, literally, get what you pay for. Kitchens Plus will come in mid-range (or high mid-range) - - but you won't get a zillion change orders, delays, excuses, etc. that end up costing you time, money and frustration. You WILL get a quality job, friendly staff, quickly returned calls and emails, the owner is very involved and vest in having a high customer service company and it shows with everyone you encounter.
We gutted our 900 sq ft condo. It was difficult to downsize from 2,000 sq ft on a quarter acre to the condo - but they listened to everything I wanted and made it happen!! Even working within the crazy restrictions from the condo association, they did it with professionalism, respect, friendliness, and ultimate pride in their work and making our dream come true. They work on your job as they would work on their own homes!!
I truly cannot say enough good things about this group. I did not receive anything to write this review - it is because I believe great work deserves to be recognized and they are top notch. Their caring is what stands out. I would talk with anyone who needs more information.
We did our entire condo at once (since we had to move out to have it done with only one bedroom, one bath) - but if we had done it in stages, we would have gladly hired them time and time again, and never gotten another bid since they are so good, so responsible, so easy to work with. They cleaned up every day, followed all condo rules without issue, do most of the work themselves (except for countertops or carpeting that they use contractors they trust and have worked with for 20+ years), and stand behind everything they do. Our place is EXACTLY as I wanted it. And in such a tiny condo, everything needed to be done exactly as it had been designed since there was no room for error. And I was on-site every day with them, so I know how hard they worked!!!! Though, you don't have to be there, I just chose to be (though I did leave at times). Great crew - I miss them!
They have the licensing, bonding, insurance and expertise to do their jobs. When letting someone into your home, you need to be careful, otherwise you may regret only going for low bidder. GOOD companies bid correctly for QUALITY staff, CORRECT timing, and REALISTIC expectations and work issues. Again - - you get what you pay for. Be sure to ask people how State insurance/contractors website, get a copy of their insurance, do your research on references - - and remember, Kitchens Plus has a CREW, so they get things done easier, quicker, more timely when THEIR CREW is on site, versus a sole contractor who does it by themselves, for the most part, and will take longer, use massive subs, not have the bandwidth for contingencies, and just don't have the ability to get it all done as you need. Since we had to move out during the work, timing was everything! They worked as hard and fast as they could, and they dealt so well when I had to make last minute changes to the tile I had chosen - they were amazing. Other companies/contractors may give you a low bed, and then nickel and dime you on change orders, upgrades, "forgotten" items - but Kitchens Plus gives a pretty accurate bid of costs - and only a couple items needed to be adjusted and it was very clear why - - we met our budget and that is so important, and under-rated, when people are getting bids.
Everyone who has seen our place has marveled at the workmanship. They gutted the place, added walls, plumbing, electrical, tile, flooring, retextured all walls/ceilings, moldings/baseboards, fireplace mantle, ceiling fans, beadboard wainscoting, added closets, reeded/rosette window/door trims, appliance installation, etc., etc.
YOU WON'T REGRET USING KITCHENS PLUS!!!!!